For any product return the buyer must inform the company in writing, electronically or by phone within 14 working days from the date of receipt. After this deadline no return is accepted. The cost of returning the product is borne by the sender and in any case the product must be in the same condition in which it was received.
In every order there is a possibility of cancellation before the product arrives at the shipping service -Hellenic Post or Courier- and definitely not after 24 hours from the time that the order confirmation message will arrive. That is why it is important to leave your full contact details so that we are in direct contact if this happens.